Privacy Policy

1. Who we are

DB Packaging (DB PACKAGING) is a pharmaceutical packaging manufacturer based in Ahmedabad, Gujarat, India.

For the purposes of Indian data protection law, we are the Data Fiduciary. This means we decide why and how your personal data is processed when you use our website or submit an enquiry.

2. Who this policy applies to

This policy applies to visitors to our website, business contacts, and anyone who submits a contact form or request for quotation (RFQ).

Our website is intended for business users such as pharmaceutical companies, distributors, and procurement teams.

3. What data we collect

We collect only the data needed to respond to your business enquiry or RFQ.

• Contact form: name, company, email, phone (optional), and message.
• RFQ form: name, role, company, country, email, phone, product, category, thickness, width, structure, annual volume, delivery schedule, incoterms, target market, notes, and any files you upload.
• Automatic data: IP address, browser type, device information, and pages visited, where our hosting provider records server logs.
• Cookies: we use only essential cookies needed for the website to function. We do not use advertising or analytics cookies at this time.

4. Why we use your data

• To respond to your enquiries and RFQs.
• To prepare quotations and communicate about a possible business relationship.
• To maintain website security and improve performance.
• To meet legal and regulatory obligations.

5. Legal basis

When you submit a form, you give consent for us to use your data for the purposes stated on that form.

We may also process your data where we have a legitimate business interest in responding to B2B enquiries, provided this does not override your rights.

6. Who we share data with

• Hosting and email service providers who process data on our behalf under contract.
• We do not sell your personal data to third parties.
• We may disclose data if required by law, regulation, or court order.

7. International transfers

Your data may be stored on servers located outside India through our hosting provider. We apply reasonable safeguards to protect your data in line with applicable law.

8. How long we keep data

• Enquiry and RFQ records: up to 3 years after our last contact with you, or longer if an active business relationship continues.
• Server logs: up to 12 months.
• We may keep data longer only where required by law.

9. How we protect data

We use reasonable technical and organisational measures to protect personal data, including access controls and secure hosting. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

10. Your rights

Under India's Digital Personal Data Protection Act, 2023, you may have the following rights, subject to applicable law:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request erasure of your data, subject to legal retention requirements.
• Withdraw consent for future processing.
• Nominate another person to exercise your rights on your behalf, where applicable.
• File a complaint with the Data Protection Board of India when it is operational.

11. Grievance contact

If you have questions about this policy or wish to exercise your rights, contact our grievance contact:

Name: Bipin Patel

Email: info.dbpackaging@gmail.com

We aim to respond within 30 days.

12. Children

Our website is not directed at anyone under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the website after changes means you accept the updated policy.

14. Contact us

DB PACKAGING

Plot No 12-A, Shakti Prerna Industrial Park - 2, Near Chhajed Foods Pvt. Ltd, Pirana Miroli Road, Giramtha, Ta.Daskroi, Ahmedabad -382425

Email: info.dbpackaging@gmail.com

Phone: 72030 31213